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Avoiding Big Headaches with Uber Accidents


Ridesharing services, such as Uber and Lyft, are becoming more and more popular. These services are being introduced into more areas and many existing regions like Gulfport, Biloxi, Hattiesburg, Oxford, and Jackson are now offering additional services, including Uber XL which connects drivers with large groups needing a ride. So what happens when a car accident involves a ridesharing vehicle?

Steps to Take After Any Accident

If you are involved in an auto accident, the first few minutes are critical. Here are a few things to keep in mind:

  • Stop driving and get to safety – Move your vehicle from the road and do your best to not obstruct the flow of traffic.
  • Exchange information with others involved in the accident – Get contact information, license plate number and insurance information from any other drivers involved.
  • Contact the police – The police should always be called when there is an auto accident. It is their duty to collect witness and driver accounts and assist in the recovery.
  • Keep a clear mind and stay alert – The events after an accident can happen quickly and a lot of information is exchanged. Be sure to listen to all instructions and accounts from others. This information could help you in the future.

Notes for Rideshare Users

If you are a passenger in a ridesharing vehicle at the time of a crash, hopefully your driver will take proper steps following the accident. You are not responsible for the actions of your driver. You may, however, be contacted by the ridesharing company and their insurance company for more information. It is the responsibility of the insurance company to gather as much information as possible and your account could be helpful in determining fault.

Notes for Rideshare Drivers

While drivers for rideshare companies will have their own personal auto insurance, if a driver is involved in an accident at the time they are transporting a passenger they should use the rideshare company’s insurance as primary insurance. The company’s insurance is in place to cover claims when a driver has an active ride request or is en route to a rider.

Following an accident, the company will most likely suspend the driver’s account until they are able to confirm there is no damage to the vehicle. This process is in place to ensure that drivers are not putting their passengers in undue damage by driving a damaged vehicle.

Notes for Other Drivers

If you are in an accident where a rideshare driver is at fault, you should follow the regular process for reporting and filing a claim. The rideshare driver should use the insurance of the company and any claims will be processed through them. In many cases, the actual driver will have little to no control over the claim.

Insurance company claims can be difficult enough without large companies trying to mitigate their risks. The experienced professionals at The Law Offices of Judy Guice can guide you in the best practices following an auto accident. Our dedication and wisdom can make your auto accident claim as stress free as possible. Contact us today to schedule a free initial consultation.


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Biloxi, Mississippi 39530

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